Shipping policy
Thank you for shopping with Swadge. We aim to provide clear, honest, and dependable shipping information to ensure a smooth shopping experience for our customers.
This policy applies to all orders shipped within the United Kingdom.
Order Processing Time
Orders are processed within 1–2 business days
Processing days: Monday to Friday
Orders placed on weekends or holidays will be processed on the next business day
Order Cut-Off Time
Daily Cut-Off Time: 4:00 PM (GMT+00:00) Greenwich Mean Time (London)
Orders placed before the cut-off time may be processed the same business day
Orders placed after the cut-off time will be processed the next business day
Shipping Method & Transit Time
- Shipping Method: Standard UK Shipping
- Estimated Transit Time: 5–7 business days (Monday to Friday)
Total Estimated Delivery Time
Processing Time: 1–2 business days
Transit Time: 5–7 business days
Total Estimated Delivery Time: 6–9 business days (Monday to Friday)
Delivery times are estimates and may vary due to carrier delays, weather conditions, or peak shipping seasons.
Shipping Charges
Free Shipping on all orders
No minimum purchase required
Delivery Address
Orders are shipped to the address provided at checkout.
Please ensure your shipping details are accurate and complete. Swadge is not responsible for delays or delivery issues caused by incorrect or incomplete addresses.
Order Changes & Cancellations
If you need to modify or cancel your order, please contact us as soon as possible at:
support@swadge.store
Once an order has been processed or shipped, changes or cancellations may not be possible.
Order Tracking
A shipping confirmation email with tracking details will be sent once your order is shipped
Tracking information is usually available within 24–48 hours after dispatch
Lost or Delayed Orders
If your order is delayed or appears to be lost in transit, please contact us at:
support@swadge.store
We will assist you by coordinating with the shipping carrier.
Customer Support
For any inquiries or assistance:
Address: 10 Warden Hill Gardens, Luton LU2 7AH, United Kingdom
Phone: +44 7915 941699
Email: support@swadge.store
Our support team is ready to help you with any questions and provide assistance to ensure a smooth and stress-free shopping experience.