FAQ
We’ve answered some common questions below to help make your shopping experience with Swadge simple, clear, and transparent.
Where is Swadge located?
Swadge operates from the United Kingdom. Our business address is:
10 Warden Hill Gardens, Luton LU2 7AH, United Kingdom
Do you offer free shipping?
Yes. We provide free standard shipping on all orders within the United Kingdom.
How long does delivery take?
- Orders are processed within 1–2 business days (Monday to Friday).
- After processing, shipping usually takes 5–7 business days.
- Total estimated delivery time: 6–9 business days (Monday to Friday).
Will I receive an order confirmation email?
Yes. After successfully placing your order, you will receive a confirmation email containing your order details.
Do you provide order tracking?
Yes. Once your order has been shipped, you will receive an email containing your tracking number.
Tracking information is usually available within 24–48 hours after shipment.
What is Swadge’s Return Policy?
You can find detailed information about returns, eligibility, and timelines in our Return & Refund Policy section on the website. It explains how to initiate a return and outlines the conditions that apply.
How can I request a return?
To start a return, please contact us at:
support@swadge.store
Please include your order number and the reason for your return when contacting our support team.
Are there any items that cannot be returned?
Some items marked as final sale may not be eligible for return. Any such restrictions will be clearly mentioned in the product description before purchase.
Customer Support
For any questions or assistance, our support team is ready to help:
Address: 10 Warden Hill Gardens, Luton LU2 7AH, United Kingdom
Phone: +44 7915 941699
Email: support@swadge.store
We are committed to providing prompt and friendly support to make your shopping experience smooth, reliable, and enjoyable.